Great quick service and love the choice they offer and more importantly love the glasses
Service, Return policy, quality of glasses given low price - all very good Only downside was that was 1 out of 5 pairs I ordered was defect on arrival. But advice was great and I got a refund, but would of course have been a 5 star if it wouldn’t have been a defect pair
The option to scan my face and use a filter to preview how the glasses would look made the decision easier. Saved about £300 on Tom Ford frames, with verifocals and adaptive lenses and I received the glasses (with certificates of originality) the day after they were dispatched from Italy. Thank you so much!
My 3rd pair of specs from here, perfect service and product.
Every time I emailed. Thy emailed back straight away. They were very helpful.
I bought a pair of glasses! you supplied them. that’s what you are supposed to do!!!!!
Good service
Great product. Perfect for my holidays instead of having to wear specs
Reliable, lovely
Nice glasses but post take it bet long
Easy ordering ,good face scanning and measuring. The frames I picked were out of stock but kept me informed of arrival times . They fit well and have got used to the varifocal
Got what I wanted at a good price
What made my experience great is the fact your company brought to my attention huge savings on high branded items!! My wife saw the burgundy Tommy Hilfiger sunglasses in Lanzarote for €145 she loved them, I thought a bit steep, then I found yourselves online and got them 67% off! Great discounted price, Top job!!
Great fit, nice and light. Bought as a spare pair but wearing all the time, very comfortable.
I was just looking online to buy a pair of glasses and came across this company, however from the excitiment of buying a pair of glasses that would be nearly half priced than in shop , being advertised as prescription included in price with the frame , but the price jumped significantly. Evidenced it with screenshots and tried to get some sense out of it , got nowhere with customer service. Feel frustrated and wasted my time. Edited for the reply below : Yes , they were the right type of prescription ( distance ) specifically written included in price . And I suppose , people have forgot to contact me. What at the beggining seems to be cheaper , is really not.
Great service great product and so easy to use.
Excellent customer service. I made a mistake when placing the order. The returns were processed quickly and replacements sent out ASAP. Communication was excellent and the quality of the frames are top notch. Prescription is spot on. Bought one designer pair (armani) and one pair generic smartbuy pair. Both equally good. I highly recommend this company.
Excellent experience. Sunglasses came within a few days. Would purchase from here again
Excellent service, quality glasses. There was a delay on my frames being sourced, I was contacted immediately and offered an alternative if I needed my glasses sooner. Opted to wait and pleased I did.
Excellent price. Was not aware of this company until I went on my company discount site. Great choice of glasses and the overall experience was excellent. They followed up to check I had sent the correct prescription. Recommend this company compared to the usual companies that are online.