H from Hull
Good customer support
I was a bit overwhelmed by the products but did the online chat with George and got straightforward advice which has led me to ordering a sample pot. I hope the product is as good as the website experience.
I was a bit overwhelmed by the products but did the online chat with George and got straightforward advice which has led me to ordering a sample pot. I hope the product is as good as the website experience.
Great jus what I wanted š arrived on time Done the job looks a treat now Defo buy again Thankyou
Not used the StoneCare4U Sandstone Sealer Matt yet but the shopping experience was great. Easy to choose and order the correct one for the job via the website. Good communications about dispatch and very quick delivery. Thanks.
Despite the informative website it was great to be able to get personalised advice. I sent some photos and a description of our stone garden table which was in need of some tlc and Jake was very helpful in directing me to a product that has really brought it back to life! Efficient service. Would recommend
Very easy to order online no fuss at all. Patio cleaner was fantastic cleaning the patio really well. Packaging was brilliant too.
A great product, does what it says, prompt. Service and all on time.
Excellent communication and advice. Product arrived on time. Thought the satin finish would be more noticeable after four coats. But looks like itās done the job.
Great product fast delivery
Very quick delivery and a great product too - worked really well - had to use 2x but worked really well š
Fantastic customer service. Have been speaking with Jake who has been excellent and very prompt in replying to any questions. He recommended the patio cleaner which has worked brilliantly.
a quick response from Jake Aldridge made it easy to organize a return of the product I didn't need in the end. Many thanks
Ordered item which was no longer needed. Fully refunded by Jake quickly with no problems
I purchased 2 samples of Indian stone sealer & colour intensifre, one from yourselves one from another company... Yours made absolutely no difference to the appearance of the stone, even tho it was apparently a "colour intensifre". However, The other companies sample made my stone look totally revitalized
easy ordering and delivery when said
The product arrived within 48 hours of ordering. Ordering was straightforward. No unnessary questions
A simple purchase and prompt delivery
Great product and instructions! Delivered on time.
Cleaned the stones well but didnāt remove all the black spots completely and if Iām being honest a little expensive for what it was,using whatās left in tub to hopefully remove last of black spots or at least fade them a little
I emailed Jake for some technical information, and within 2 hours I had a detailed reply. Much to my surprise in answer to my question I was told to leave it to weather, if the situation does not improve to then apply the recommended solution. Superb service not a pushy sell!
Enquired regarding a problem with stained stonework. Received a reply from Jake of StoneCare4U in which he said he didn't have a solution to my problem. While it did not solve my problem, I appreciate his honesty and prompt reply.