It We have taken delivery of this Microsoft surface computer but it is damaged in several places. The case is partly open, speaker hanging out and corners smashed in. We won’t be using you again as we haven’t received response from you after several emails. A company that scams
I got a great deal on a SteelSeries Apex Pro TKL 2023 wireless keyboard. It stated in the listing that it was in very good condition, which meant used but possibly with some light scratches etc. But when it arrived it was in pristine condition, in fact the keyboard itself was still in a sealed bag. I don't know if it had been resealed, or never opened I suspect the latter. So I got a practically new keyboard for £100 less than new price, very happy. Not only that but dispatch and delivery was very fast, it arrived the day after I ordered.
I have used this company 3 times now over the years to buy refurbished apple products and pleased to say that I have never had any issues. I have never had to use the warranty and delivery has always been so quick. I have recommended to my friends and family
Super quick delivery and excellent condition of product. Packaging was spot on too 😉
After ordering the wrong laptop I emailed in to change the order. Holly was a massive help in swapping the order to the correct laptop and still managed to get it to me next day. The laptop was graded very good but looked basically brand new and was supplied in the original packaging and with an original charger. Very happy
Took a bit of a gamble on this as price very good for refurbished laptop. Pleased to say, really happy with laptop and service. Excellent speed if delivery and when I queried something communications from Holly was great. Highly recommended.
Tried to order online a refurbished Chromecast for £21.99 inc postage. However, I tried many times to order wih Paypal which failed every time with Sorry something went wrong. My Paypal account is fine as I ordered an item earlier during the day and another item later on from other companies. The problem seemed to centre on my address which has a number and a single name for the 40 house private estate (eg 44 Homestead) plus town and postcode. I also tried using my credit card which also failed several times. With difficulty I found their phone number and spoke to Alex. After a short time he called back suggesting I could place my order with Ebay or Amazon but did not know how to fix the apparent bug but would report it. I did try Ebay and was able to place my Paypal order without difficulty but I must say my confidence was dented and I wasted a lot of time on such a trivial item I suspect the postal code seeking software they use has a major problem with some address formats and seems not offer a Enter Address Manually option at all. Sad as they could lose a lot of business.
I bought some airpods 2nd generations from their onbuy store. Anyone who says they are fake is just lying because they are definitely real. The serial numbers match and if they were fake, it says on the apple site that the serial numbers have been ‘replaced’. Very pleased with what I got for a fraction of the normal price. Delivery was excellent and actually arrived before the estimated arrival time. I was also able to track the parcel through onbuy. Overall there was nothing wrong with my experience with them. Keep it up!
I bought a Surface Pro 5 from the company which I found had a battery which would only power it for 15 minutes. This completely defeats the purpose of having a mobile device as it has to be plugged in all the time. When I asked to return it they refused to cover the postage as they stated they could not guarantee the battery condition. Update: after much confusion, they refunded my money.
Amazing company to buy from! Really Happy with how quick my product came and also the quality of the massage gun! Such an amazing price also. Thank you!
Bought Deep tissue massage gun. It is fantastic! The delivery was great as well. Would highly recommend this site
Purchased a £500 Asus laptop in September 2021. Three weeks out of warranty and it fails to switch on. Took it to my local reputable computer repair shop who said the motherboard was the problem. Response from Student computers when I emailed my disappointment “ If you would like a second opinion on the fault, we would be happy to take a look and offer a price on repair if it is repairable“. I expect it is a profitable business repairing “just out of warranty” computers! Very disappointed and will not use again.
This is my first ever review but I was left really dissappointed by the whole experience. My purchase was flagged by the team at student computers as fraud because I bought two monitors and wanted them shipped to two separate addresses (I have a small business and was sending one monitor to an employee's home to improve their working from home set up). The flagging is all part of good due dilligance however the subsequent chain of events was very frustrating. 1. First there was no contact about delays/ potential fraudulent activities. 2. Then after two weeks of radio silence (expecting delivery after 2-4 days as advertised on their site), I had to reach out to find out the status/ problem. 3. They then promised to ship the monitors as soon as possible. 4. Then within I think 24 hours of promising to ship the monitors Student Computers decided to refund them instead. Even though I made it clear it wasn't a fraudulent purchase and wanted the monitors to be shipped. 5. Worst of all, they then told me I had to reorder with a price increase of almost 30% and there was nothing they or I could do about it. I would have expected Student Computers to offer to at least partially cover this extra cost since the situation was their lack of professionalism. I will not be buying from Student Computers again.
I bought an HP laptop from this company last October (2021) costing £1150. 10 months later the laptop developed a problem so I took it to a local reputable computer outlet to diagnose the problem (thinking it would be a software issue) it turned out to be a faulty motherboard, £650 to repair. StudentComputers first reaction when I contacted them was to say they consider the warranty void as the computer outlet had opened the laptop to diagnose the problem and are not interested in helping. I would not buy from this company again.
Site is a little misleading. Selling certain products 'item only' ie no peripherals. This is acceptable, they stated it has no peripherals, which is fair - but they're doing it for products that cannot function without those peripherals (ie selling something that will not work out-of-the-box, but not stating specifically, that it 'will not work out-of-the-box). The VR headsets are a prime example. Beyond that, a cursory glance at a few of the pre-built computers shows us they are selling them at massively inflated price. Best example is a computer prebuilt for/around a GTX1070 video card, selling at £3000+. That video card retails for ~£107. This is usually the, or equal to, the most expensive part of the computer. In a computer priced at £3000+. Also- They're mentioned as 2 different companies according to some of these reviews (company name on this page not matching company name mentioned in some reviews) which is another one of those things that lowers confidence in them, for a casual shopper.
Is this a genuine company? We’ve bought an iPad pro that is not working. Stop working on 2nd day. We’ve send Facebook messages. Left voice mail messages and emailed. Had no response at all. Facebook messages haven’t even been seen. Will drive over again today to the “unit” where we collected the iPad from to see if we can find someone to talk to.
Brilliant service definitely recommend.
Ordered a refurbished Samsung monitor for home working from Student Computers. Delighted with the condition (tip top, as if brand new) and quick speed of delivery for the price, absolutely excellent. Highly recommended.
Product as described dispatched quickly, good price
Excellent price and speed of delivery