The service from ordering to delivery was efficient, and prompt in dispatching my item. It was packed very well and I am happy with my purchase. I bought a double-warm and washable duvet. It's light, with no sheep smells. I will never go back to feathers or down, this is my second duvet and The Woolroom does great quality bedding.
Beautiful and soft blanket to snuggle on the sofa. Love the colour and unusual weave pattern
Very happy with our pillows. So comfortable and supportive. The service from The Woolroom was excellent, speedy and efficient. Our order was processed and delivered within a few days.
The pillows were delivered on time and were well packaged. I am really pleased with the pillows and are so comfortable to sleep on.
I really ikea the feel of the duvet, and the finish is very good. It's a little warmer than I expected, might not work for me through the summer (it's been 16 degrees these last mights).
I bought 2 pillows and quilt. For years I have insisted on duck feather but have also been suffering with allergies to the feathers. Since using my new bedding I have stop coughing and sneezing and have had so much more quality sleep. I bought the basic pillows which are a little hard for me but getting used to them. Definitely worth the investment. Super fast delivery and easy to order
Great service. Very happy with medium weight duvet purchased.
Excellent! I suffer night sweats and this is the only solution. I even change my pillows because they are a real difference in my nights.
I am delighted with my Mattress Topper and find it very comfortable in changing temperatures
Best pillows we have ever bought thank you will highly recommend.
Better sleep delivered the next day! Excellent service and products that really have made a difference to sleep quality. Very pleased to have invested in the washable wool pillows as well as a mattress topper, as they are so adaptable and infinitely better than synthetic counterparts. All together these were certainly a stretch financially (even in the 50% off springtime sale) but absolutely a worthwhile investment that will be recommended to family and friends.
Arrived promptly. There were many claims made about the quality of the duvets, we weren't disappointed. The quality and finish is very good, it's a little weightier than other duvets which we like.
Good range of wool duvets and fast delivery. Just trying my 2.4tog to see if it works for me as i get hot in the night! The sleep guarantee gives me confidence that if its not right I can return, an excellent idea as lost count of the number of duvets I have bought and then not got on with!
It was so easy to order and delivery was on time. Excellent service I have recommended Woolroom to all my friends and family. Thank you
My new super king wool duvet is super lovely quality. It took me so long to decide on this duvet and I’m so so pleased with it. The medium weight is perfect.
Still hasn’t arrived, and no dispatch notification after 2 weeks. I emailed, they said it’s not in stock FOR A MONTH?! No attempt to send an email to notify me proactively. In addition, they’re misleading further customers by the website saying it’s still in stock
Very easy ordering, very prompt delivery, very comfortable pillow
Mattress topper is excellent quality. Very comfortable. Makes for a really good night's sleep. Customer service is excellent and delivery very prompt. Beautifully packaged.
Canceled my order without informing me! I ordered a blanket on the website as an anniversary gift for my wife. I got a confirmation email, but after a few weeks of not getting my order, I contacted the company only to be informed that my order had been canceled. When they canceled it my order, did they return my money? No, of course not! So they keep the money and I don't get the item I ordered, makes sense. Meanwhile, it was too late to order anything else for the anniversary. I did get the money back after a few emails, but this was ridiculous. This could have all been avoided with some upfront communication the moment I placed my order. I won't be trying to order from them again.
Have previously bought the bedding set & mattress cover, pillows, 2 duvets. Just bought 2 more pillows. Great to have chemical free, natural wool product that I can use. So difficult to find something I not allergic to. Such a blessing. More affordable in the sales which I couldn’t afford at full price. Love your product. Will buy more when I can afford to.