Terry Leslie Robbins

Trustpilot

Top Exchange

Hi, I recently popped into the Toffs store, with a previously purchased retro football top & exchanged no problem. I originally bought the top some time ago, tried it on, too small, but done nothing about it, just left it in the wardrobe covered up, with tags still on. Luckily I was travelling to the area where their store is, so I took the top in there, explained the situation, and they agreed to swap it for a bigger size. I was so happy they done it, as I mentioned to them as soon as I walked in, that I'm here in hope more than expectation. Having said that, the top in question was in immaculate condition, as it would be, being kept covered up. The ladies who dealt with me, took it away to examine it, which I entirely expected, then returned to honour the exchange. One of the ladies was head of exchanges, so she would've known for sure if it had previously been worn or washed.. Thank you Toffs Happy customer

kate umney

Trustpilot

White England Shirt - shrank after two washes

Really disappointed. Bought this shirt for my husband who had wore it three times and I washed it twice. It shrank it now fits my child. According to the washing instructions it can only be washed at 40 degrees. It is 100 percent cotton and as it is white I washed it on a hotter temperature which you should be able to do for cotton. It should state when buying this item that it needs to be on a low wash. Its expensive at £65 and useless now

Sam Townley

Trustpilot

Good product, terrible service

For the price I paid for one top I expect much faster service and a shred of customer service. I ordered something from China two days after I ordered this (I live in the UK) and the Toffs order arrived a day later than that! When I emailed to check on the status I received a short, robotic reply to 'refer to the website'. Quality of the product seems okay, otherwise this would have been 1 star.

Maciek

Trustpilot

Świetna jakość produktów

Świetna jakość produktów. Szybka wysyłka i bardzo indywidualne podejście do klienta. Szczególnie polecam kontakt z Panią Clare.

Alexandre Gonella

Trustpilot

A huge thank you for the long-sleeved…

A huge thank you for the long-sleeved birthday jersey of Scotland it is beautiful and of high quality I recommend at 10000% I will come back and recommend without hesitation you will not find better elsewhere and super nice

The Honest McC

Trustpilot

Top TOFFS

What an absolute gem of a company. Visited their factory today and made a few purchases of retro football shirts and from the moment I walked in it was just a warm welcome. As a customer you always like to feel valued and it happens here, the staff are superb. Then the items they have just ooze quality. Seriously everything about TOFFS is just quality. I am over the moon with my purchases and will be back. Honestly why go anywhere else they have your needs at heart and unlike many other outfits they deliver Quality which translates into Value for money! TOFFS you are the best!

Adam

Trustpilot

Excellent service

Great service provided by toffs. Ordered a bucket hat for play off final and they ensured it arrived on time by upgrading the delivery. Excellent quality for a great price.

May Hunter

Trustpilot

Confused pensioner

Sorry about that wrong place I reviewed wish your business all the best as you can imagine haven’t done a review before and want be trying to do one again I’m 73 to complicated for me

Ian Lee

Trustpilot

Ordered 1970's CCFC top

Ordered 1970's CCFC top, 2 days later arrived. Good quality. Really happy. Well done would not hesitate to use again.

Stan Kirk

Trustpilot

Excellent service

Ordered THFC ( who else ) by telephone as I don't seem to have much luck with on line ordering. Lady must helpful, took my order and payment, shirt arrived 2 days later. Looks to be top quality, haven't opened it yet, gift for son. Highly recommended.

jreda

Trustpilot

Poland Shirt

Great product, well made. Delivered on time. Super customer service. Highly recommended

Janex

Trustpilot

Quick delivery and good prices!

Quick delivery and good prices!

Omar Sangri

Trustpilot

Great quality goods

Great quality goods. Although I order from abroad, initially the parcels came by post for a very long time. I wrote to them and they send me DHL very fast! I recommend for personal contact with the client.

Grażyna Paszkowska

Trustpilot

Very unique merchandise!

Very unique merchandise! The quality is formidable! The clinet service is fast ans competent! But they offer only Royal Mail for international shipments!

Campbell Cameron

Trustpilot

The best tops and long sleeve football shirts ever

Amazing, just amazing. The sizing was absolutely immaculate and the tops and long sleeves were the best quality imaginable. I couldn’t imagine anything better.

James Hosking

Trustpilot

T-shirt stitching

T-shirt stitching came loose after 1 wear. Sent it back to be replaced but was refused because I'd washed it before sending back. Was offered repair but was unsatisfied with this.

Janet Harrington

Trustpilot

BEST CUSTOMER SERVICE EVER!!!

BEST CUSTOMER SERVICE EVER!!! Highly recommend Toffs.com not only is the top I bought brilliant quality, perfect fit but in addition the customer service I received was amazing. This was a late order and the team showed compassion and did everything they could to help me. Def recommend and will 100% buy from here again 👏

Loz

Trustpilot

Top Toffs!

Never written a review for anything before but 3rd purchase from Toffs now. Still as good as ever. Top quality garment, top quality promt customer service if you have a query, perfect fit if you follow the sizing guidelines (even for a slightly larger gentleman,like me!) .👍👍👍

Giles Wakely

Trustpilot

A quality product and excellent service

This is the second shirt I've ordered fom TOFFS recently (the first one was a gift). The shirts are really good quality with a great attention to deatial. I'd ordered the wrong size and there was no quibble with the exchange and I think the replacement was dispatched the same day they recieved the return. They have a clear and straightforward returns policy and have been lovely to deal with.

John B

Trustpilot

1st class service and products

I've bought a few football shirts from Toffs over the years, 1st class service and products, if all companies had customer service and helpful staff like Toffs, then the UK would be leading the world in sales and quality. I had a retro Sheffield Wednesday football shirt made to order and throughout the order I was helped and kept informed all the time. Delivery was faster than they said and the shirt was absolutely lovely, Thank you Toffs John B