placed my order on line and pick it up from the Team Valley branch the goods were ready for me and the staff were quick, polite and helpful.
Ordered materials on Thursday to pick up Friday no text received to pick up went in Saturday to find out product had been received damaged but had not been reordered until we went to store on the Saturday when they said they would reorder the product and would be in Monday and yet I have not had any word if the product is in as yet out tradesman has supplied materials at his cost to us and finished the work with still no word of the materials being delivered in store very poor service.
My No.1 general building supply store, everything is very good, only slight issue is their click and collect system should be automated, not rely on pen and paper, staff often struggle to find an order if ordered a few days back.
Great staff and loads of stock. Service with a smile. Well done Toolstation Cheshunt
First time using Tool Station. No problems, great service and great prices
I ordered and paid for a new thermostat on line for my emersion heater. I drove 6 miles. There it was waiting at Toolstation. An hour later all up and running again!!!
Had to give back the next day fir the rest of my order as thay sold mine this is the second time this has happened
The app was easy to use, the local store rang me to say one item was out of stock, but they provided me with two alternatives that were ready to pick up in less than 15 minutes. Great customer service & support from my Plympton local Toolstation.
Good humoured, knowledgeable staff
Very patient with sales and enquiries Good selection and comprehensive pricing .Good selection of top brands,well know makes.
Great Staff. Friendly and Knowledgeable.
Nice fast service ordered in shop staff very friendly and professional would highly recommend 👍
Polite staff
Prompt service
Fast efficient service by great staff
Excellent service by competent staff
Ordered via the app, quick & easy ready to collect from store in minutes, excellent service on collection
Really helpful, friendly and efficient. I collected my order within a minute of arriving!
Really easy to order on line and pick up was within 5 minutes.
Great service and very helpful to get what I required