Knowledgeable and not too pushy. Learned a lot
Excellent service
My Watches of Switzerland was an exceptional experience! I went in to try on some GMT-Master II models. Having worked with Justin and Connor on separate occasions, I will say both were fantastic throughout my visits providing exceptional customer service. Their personal engagement, wealth of knowledge of the brand/models and approachability make them stand out to other experiences I have had seeking out other watches. While trying on various models, my questions were patiently answered covering different functionalities, rich history of the watch and their own experiences with the brand. Cheers!
$100 off was great for our first time purchase
Amazing service from knowledgeable staff. My salesperson Alex never fails to amaze me with his detailed knowledge of the various brands. I would definitely recommend WOS to anyone in search of a nice timepiece.
I wanted a watch that was unavailable to order online. I called and they found me one and made sure it would arrive on a day that worked for me. Great experience! The watch arrived in a beautiful box. Couldn't be happier!
Excellent transaction. It couldn’t have been better. I was especially impressed with the packaging of my watch. I would purchase from Watches of Switzerland again without hesitation.
Box came in very fast. Very nice packaging
Very nice and helpful staff! Amazing products and all around great experience
Very responsive to my messages and needs
It was awesome, the folks at watches Of Switzerland made it all work well in order for me to get a special dive watch from Doxa watches. Watch sold out my second attempt to purchase but the team made things work so I could finally get in on the special limited Doxa special Seafoam-green made special only for limited time with Watches Of Switzerland. I went from sad to glad!!! Thank you sales team!
The watch was delivered less than 24 hours after ordering. A specialist followed up right away to make sure everything went well and I was happy with the watch. I couldn’t ask for better service!
Richard (Soho location) has always provided excellent service and been extremely helpful in educating and guiding me through any purchase decisions without being too “salesy”. He’s extremely trustworthy and has a deep understanding of the product which is the main reason I keep coming back to watches of Switzerland
Was treated with great service upon walking in the door, friendly staff and took care of what was needed in timely fashion
Received my watch fast and wonderfully packaged
Timely and helpful.
Daria was extremely helpful in the purchase of the Cartier watch and we tried on several Rolex watches to see the latest and greatest and realign the wishlist.
The choices available, the payment flexibility, and service. The website is also very good.
Seemless purchase, I simply placed my order, received my confirmation email, received my shipping email and the watch arrived the next day. Will absolutely do business with them again. Highly recommended!
Easy transaction. Overnight delivery.