David Akinaka

Trustpilot

Great product, great customer service!

I've been enjoying my Hyper R45 wheelset for the past 5 months. They are faster at speed, spin up more quickly, and just plain look better on my bike compared to my previous wheels. They've made me fall in love with my bike again. When I had a problem with my rear wheel this month, Winspace promptly responded to my email, gave me clear instructions on what they needed in terms of documentation, and approved my warranty coverage. The whole process on their side took a few days. I had a new replacement wheel on my doorstep 5 days later (from China to the US, no less). When a company takes care of me when something goes wrong, they actually earn more of my trust because they've demonstrated accountability and concern for me. They've earned a repeat customer!

Trish Cohen

Trustpilot

Great product and a great price

Great product and a great price! Great customer support! Very pleased!

Sanjeev Sharma

Trustpilot

A Wonderful Journey with WinSpace :

Hi All, Earlier I was using a French Climbing Frame with Zipp 303 Rim Brake Wheels and DuraAce 9100 Groupset. Since I enrolled for PBP (Paris-Brest-Paris 1200km with 11000m elevation) one of the oldest prestigious long distance event in world, I was planning for building a good climbing bike for giving my best performance this time in PBP as it happens once in 4 years so last time in 2019 I finished it in 81:22:20 hrs. This time I had a dream for finishing it under 60 hrs. So after doing lot's of research / review on Internet and YouTube, my search ended with Winspace SLC2.0 Frame and Hyper 2023 D45 Wheels. Winspace has a very nice team which is just few clicks away from anyone across the world with Live Chat to help you out in correct technical suggestion / guidance for correct frame and best part all communication in English only so no hurdles for local language. After order, within week time I got the Frame / Zero Handlebar and Wheelset in two boxes thru DHL courier service. I built this bike myself with Shimano Ultegra 12 Speed Di2 group-set and my first ride experience was a single word "Wow"... it was so much light weight even with D45 wheels (46mm rear and 54 front) and even at flat road I was not feeling much difference compared to a good Aero Racing Bike. I had done approx 8 months training on this SLC2.0 bike. Finally the date (20-Aug-2023) arrived, the event start date for PBP. More than 8000 participants from more than 70 countries were. Many participants from China were also there and they just showing my bike to their other friends. It was rolling like anything in all elevation / stages and I made a record from India by finishing this Event in 56:29:36 hrs only. It was a dream comes true feeling for me after seeing my record got covered by many News Papers in India. Just last month only I won two Races in India on same bike only. So here I don't have much words left for thanking Winspace for wonderful frame / wheels. To clarify everyone, I purchased this Frame/Wheels personally so this review is totally based on my personal feelings. Since this portal doesn't allow sharing pictures / link else I could have shown all such news papers cuttings and my recent podium finish pictures.

Scott Michaels

Trustpilot

T1500 + Hyper D67

I've been riding a T1500 (disc brake version) with the Winspace integrated handlebar and Hyper D67 wheels for a couple of years. The products have been faultless, easy to build with and high quality construction, suitably aggressive geometry for the type of bike it's supposed to be (although I'd love a 130mm stem 380mm bar width option), and gives up nothing to much more expensive bikes when racing (got it to the finish of the Athens Twilight pro mens race last year!) Highly recommended!

Brent Grist

Trustpilot

Best wheels I’ve ever ridden!

They are almost always available on the chat via their website. I’ve purchased two wheelsets from them in the past year or so. Both sets have been flawless. So far they s required zero maintenance. Super stiff and the bearings roll forever.

Ruben O

Trustpilot

Fake Warranty from Winspace

My 6 month old wheel sustained a crack while riding so I called for warranty/repair. They asked for pictures and data but have not replied with a resolution. This warranty offer is a sham. Don't buy from this company!!!! If you have a problem with their product, you will have no recourse.

Simon Janßen

Trustpilot

The problem startet even before I…

The problem startet even before I received my Wheelset. I ordered on 7 July and it was shipped at 17 July, now it takes 20 days till deliver so I wait 1 month. I was not informed that the Wheelset was out of stock and was also not informed that it'll take longer than expected. I only got the information because I was confused that I've not received any shipping information. The support did not apologise for that bad communication instead the guy from the support team was trying to get another 700$ out of my pocket.

customer

Trustpilot

Fantastic Wheels and Customer Service

Bought a Winspace Hyper 50mm wheelset. Very impressed with the wheels. They look amazing and are great value. Charles at Winspace was also excellent to deal with. I've had issues ordering bikes and bike parts from overseas, but everything was very smooth with Winspace. I'd definitely order from them again. Highly recommended to others facing the same dilemma of ordering from overseas.

Stuart Bird

Trustpilot

Trustworthy and transparent

I bought a set of the Lun wheels. There was a slight delay in dispatching them due to a backlog of rodsrs but the firm were quick to tell me this and kept me informed. Communication was excellent, both by email and the chat function on the website. The wheels themselves are great, weight was almost exactly as described (within a few grams) and were well packaged too. Impressed with Winspace and would order from them again