Awesome customer service. I had a problem with the string on my zippered hoodie. Twice before I had attempted to make contact with customer service via email but never received a response. It was difficult for me to call during normal business hours so it took a while before I was able to reach back out to Wordans. Angela understood my dilemma and she took care of the problem quickly. I have purchased from Wordans for years and this experience will keep me coming back. Thanks again Angela!
Great Service overall, Angela has helped me twice and our company is really happy with her outstanding customer services. Thanks a million Angela, I'll definitely keep purchasing more uniforms in the near future from the company you represent.
Una atención pésima tanto por vía telefónica como por correo. Me envían las tallas mal, les pido un reembolso y en lugar de eso me las envían de nuevo.. un desastre. Comentan que no se puede hablar con un responsable o con un encargado de la empresa por lo que no puedes ni reclamar por que sólo te atienden desde atención al cliente que son trabajadores que no pueden darte soluciones ni respuestas para lo que necesitas. Sólo saben respuestas de libro.
Amazing customer service, I had to return a shirt and they emailed me right away. Angela who helped me made the process easy and stress free. Regardless of having to return a product everything else was amazing and shipping was fast, will continue to buy from this site.
I recently purchased 10 Next Level t-shirts from Wordans and Angela did a great job assisting me with a return for a couple of the t-shirts that were too large. Thank you Angela for your help and support!
Angela was brilliant customer service, and the tshirts were excellent.
I bought 2 pair of sweatpants for my husband for Christmas. One was true to size; the other was huge. Wordans wouldn't accept return because it was past the 30-day deadline. Also, it took more than a week to respond to my customer service request.
I ordered some shirts and needed to return them. I sent Customer Service an email. I didn't get a prompt reply, so I called. I talked with Angela. She looked up my email and quickly sent me the return information so I could get the items returned the same day. She was very pleasant and helpful. We need more people like Angela in the world.
This is the best company I have ordered from. The shipping was fast and the quality of the tee shirts I ordered was excellent. The price was awesome. Anyone making tee shirts could not find a better company to deal with. These are high quality name brand shirts in 100% cotton. Angela replaced one shirt fast. No hesitation. Needen is great
Alejandro provided truly exceptional customer service, effortlessly resolving my backorder issue and helping me find a fantastic replacement T-shirt. Thank you for going above and beyond!
Ich hatte ein Probleme mit dem Versand meiner Bestellung, doch dank Christian konnte alles schnell korrigiert werden. Meine Bestellung kam daraufhin schnell an und ich bin zufrieden.
I made an order on Thanksgiving day but I got worried I may no be able to sale stuff so I contacted Wardons customer service and spoke with Angelo she’s great . I’m probably the most wishy washy person ever I emailed slot and she always responded graciously and was so helpful!! I have a hemp farm and my farm is run by a nuero diverse (austistic person) me. Communication is sometimes a challenge . Angela is someone I hope to work with again . I will use your business for my business because u have good snd kind people thank u jane
I ordered from here on November 2nd, 2023. I got a shipped notification the next day, the 3rd. It’s now November 14th with no products. When I go to track the shipment it says, “We could not locate the shipment details for this tracking number. Details are only available for shipments made within the last 120 days.” I’ve emailed three times and even sent a refund request. NO RESPONSE. It’s not okay to take peoples hard earned money and not deliver the product or even give their money back.
Wordans not only provided the exact shirt I was looking for at an amazingly low price, Angela, the best customer service representative ever, helped me with an exchange including postage-paid. And I'm small potatoes! One or two shirts. Angela nonetheless made me feel like I was Wordans most important customer. Thank you, Angela! Thank you, Wordans!
Great customer service. Quick, friendly response. No hassles. Task completion faster than expected. Thank you, Angela! 👍🏽
I had some questions before placing my order and when I called; Angela was so helpful! I love when customer service helps you and you feel the friendly attitude thru a phone call. Thanks Angela!
An order I made had a shirt on back order. Wordans was quick to let me know and they gave me a coupon code for the price of the shirt. I asked for a refund instead and Angela Nepper was very quick to taking care of it. 10/10 recommend ordering from Wordans!
I purchased the Gildan SF000 Fleece Crew Sweatshirt in the color paragon which is a really pretty mauve color. But, unfortunately it fit too big. I reached out to customer service for an exchange and within 24hrs I had a response from a wonderful lady, Angela Nepper. She went above and beyond to resolve my issue. She offered me a discount code so that I could repurchase the sweatshirt in my size, allowed me to keep the size purchased, and went as far as to also include a link to a shopping cart she created on my behalf with my desired size to make checkout faster for me. I have never purchased from this company before, but employees like Angela make the experience enjoyable. This company also offers affordable prices and great quality. I will continue business with them!
High-quality product! I really love the shirt material and the sizes are right on. When I got the order for my employees in my small business, there were 2 shirts that were accidentally sent in the wrong color. A simple email solved the problem, and I received the replacements within 2 days. I highly recommend Wordans USA for your needs.
Wordans has great products and competitive pricing. And if there are any issues with exchanges, their customer service is first class. Angela, my representative was professional and prompt with her responses.