Juliana Kriner

Trustpilot

Zenni Saved My Vacation!

I’ve bought lots of glasses from Zenni in the past and all have been great. This time was the true test though! A day before my two week visit to Hawaii to see some relatives and explore the islands, I began having eye troubles. After a quick visit to my local eye urgent care, I learned that I had developed a corneal ulcer and had to take a three week break from contacts 🥲😳. Yep, during my vacation, I couldn’t wear any contacts. Really put a damper on my hopes of swimming, snorkeling, etc. I was scrambling. I decided my best course of action was to see if I could get a pair of prescription sunglasses. I hopped on Zenni and by that afternoon I had placed a rush order for an adorable (and surprisingly affordable even with expedited shipping) pair of prescription sunglasses and sent them to my relatives’ house. I was shocked to discover that they were set to deliver by Friday! A four day turn around time, to Hawaii nonetheless, was impressive. I couldn’t believe it when shipping updated to Thursday! One day sooner! Today was the first day I tried them out and I continue to be extremely impressed. They are so cute, fit my face perfectly thanks to the filter that helped me choose the right sized frame, and I can see right into the water with no glare. I’m so happy with my purchase and I thank Zenni for coming to the rescue!!

Curtis Speights

Trustpilot

Great quality and price

Great quality and price! Surprisingly fast!

Meilani Mallette

Trustpilot

Super fast shipping

Super fast shipping, bought 3 pairs of Fast Frame Glasses. One pair came defective. Had to call the 1800 to start the return process but they were helpful. Phone call took about 20 mins. Would order again though.

Stewart Teitelbaum

Trustpilot

Easy to place orders and great selection

Easy to place orders and great selection

Jan from Indiana

Trustpilot

My glasses arrived more quickly than I…Great Experience

My glasses arrived more quickly than I thought they would. I put them on and felt the viewing was very well done and the frames felt good and quality.

Sam

Trustpilot

Color is off

Great price and delivery was fast. However, the glasses were described as blue in color and looked blue on the screen. They are very dark blue, almost black as seen on my face. Worse yet, there is a prominent red color on the back part of the frame. So the frame is essentially two colors front to back. The red shows through so it looks on the bridge as if there is something red above my nose which is not great. I'll wear them for a while and it's not worth the hassle of a return but they are certainly not my best looking glasses. Great price though.

Ingrid

Trustpilot

The return process was quick

The return process was quick, easy and efficient.

Tammy

Trustpilot

It was perfect

It was perfect! Love my new glasses!

J Chen

Trustpilot

Fast turnaround

Ordered rush delivery and it was here exactly in 4 days (including the day I ordered!) out of the 3-5 days. I ordered on a Tuesday and got my order Friday morning. The virtual try-on helped me pick out a style out of dozens and it was easy to provide my prescription for the order. Great first time experience!

John

Trustpilot

Titanium, rimless, polycarbonate

I buy rimless, titanium frame, polycarbonate lens, single-vision glasses. Fabulous, incredibly light-weight glasses. Total price around $40. They last about 6 months before the lenses begin to split around the pegs that hold them to the frames. Zenni used to add "nuts" to the pegs which held the lenses in place, and the glasses lasted a couple years. The nuts have been discontinued, and now I only get about 6 months. Still, for $40 it's hard to complain.

Patricia Stocks

Trustpilot

Long time customer

The Ease of ordering new glasses, the customer service assistance when there was a problem with my order, the quality of the glasses and the fair cost of glasses has made me a long time customer of Zenni Optical. Thanks.

Patty Squires

Trustpilot

User friendly

It was pretty easy to get my glasses ordered for about 1/2 the price at eye doctor

Jeremiah LeCoure

Trustpilot

Go Zenni

Easy search option, tons of frames, and fast shipping!!

Rachel

Trustpilot

The customer service is amazing

The customer service is amazing, fast, and responsive. The glasses are amazing and of very good quality. I enjoy the perks that come aping worth purchasing and you are my to go to glasses store. Thanks for everything!

LM

Trustpilot

Take your time with your order - don't bother with extra coatings!

1. Is partially my fault - it defaulted to an express shipping option, so I paid an extra $19 for rush service that I had no desire to have. I noticed that it was selected just after I clicked order, so I could have been more careful - but what company makes Rush the default shipping option? 2. Is totally on Zenni! I paid $10 extra for the premium oil and fingerprint resistant coating. This pair of glasses picks up fingerprints worse than any pair I've worn in the past 30 years. Either they didn't apply the coating or it's a total scam. The RX is fine; the frames are fine; the service was fine. Just be careful when placing your order and don't order expect anything beyond a bare bones pair of glasses. I've ordered from other discount eyeglass providers since 2004 and I think I'll be going back to the other guys after this experience.

Constance

Trustpilot

Good price

Good price, easy to reorder.

Ruth Cotto

Trustpilot

Easy, affordable and fast

Zenni is always my first option. Prices are affordable, delivery is fast, quality is great!

Amy Clark

Trustpilot

Zenni made getting glasses cool for my 7 year old

Zenni made getting glasses cool for my 7-year-old. She was able to find glasses that match her personality: one for everyday wear with transition lenses and a scratch-resistant coating and one for weekends without transitions.

elami hefez

Trustpilot

Excellent

I have good experience for many years

Sarah S

Trustpilot

I recently got 2 pairs of glasses from…

I recently got 2 pairs of glasses from Zenni. I had never ordered glasses online and have to say I'm extremely pleased. One pair was a free pair through my insurance company. While I was unable to get transitional lenses because of the free deal, I'm extremely pleased with the glasses I selected and will use them as a backup pair. I bought a second pair so I could get the transition lenses and I love these glasses. I have a small face and shopping for glasses is challenging. On the website I found frames that I liked that were available a XS pair. Overall, I'm extremely satisfied with my purchase. At my eye doctor's office, I was fitted for a pair, which I didn't love but were the only pair that fit, and that looked good. They quoted me $700. I paid $70 for my glasses at Zenni. While they may not be the highest quality frames(cheaply made) I love the colors and styles of both fun frames and I don't care. I'm thrilled with both pairs of glasses.